Privacy Policy

1. Introduction

Welcome to Arghya Mallick Business Coaching & Consulting ("we," "our," or "us"). We are a professional coaching, training, and consulting practice led by Arghya Mallick, operating across India and Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.arghyamallick.com or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. This policy is effective as of April 2026.

2. Information We Collect

We collect information that you voluntarily provide and certain technical data automatically when you interact with our website:

• Contact Form Data: Name, email address, phone number, company name, job title, and any message or inquiry details you submit through our contact or booking forms.
• Engagement Information: Information shared during coaching sessions, consulting engagements, or training programs, including assessments, goals, and feedback.
• Analytics Data: IP address, browser type, device type, operating system, referring URLs, pages visited, time spent, and general usage patterns.
• Cookies & Tracking Technologies: Small data files stored on your browser to enhance site functionality and analyze traffic (see Section 5 for details).
• Communications: Records of emails, calls, messages, or other correspondence you exchange with us.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• Responding to your inquiries, quote requests, and discovery call bookings.
• Delivering coaching, training, and consulting services agreed upon in our engagement.
• Sending invoices, appointment confirmations, session materials, and administrative communications.
• Sharing newsletters, insights, event invites, and marketing communications — only with your explicit consent, and with an easy opt-out in every email.
• Improving our website, content, and service delivery based on analytics and user feedback.
• Complying with applicable legal obligations and protecting our rights.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. Your data is treated with the highest level of confidentiality.

We may share your information only in these limited circumstances:

• Trusted Service Providers: With vetted third-party vendors (e.g., email platforms, CRM tools, payment processors, hosting providers) who support our operations under strict Non-Disclosure Agreements (NDAs) and data-processing commitments.
• Legal Requirements: When disclosure is required by law, regulation, court order, or to protect our legal rights.
• Business Transfers: In the unlikely event of a merger, acquisition, or restructuring, subject to the same privacy commitments.
• With Your Consent: For any other purpose you explicitly authorize.

5. Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site performance. We may use Google Analytics or similar tools to understand how visitors interact with the site.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand traffic patterns and user behavior in aggregate, non-identifying form.
• Functional Cookies: Remember your preferences for a better browsing experience.

You can disable cookies through your browser settings at any time. Note that doing so may limit certain features of the site.

6. Data Security

We implement reasonable and industry-standard safeguards to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website.
• Secure hosting infrastructure with restricted access.
• Access controls ensuring only authorized personnel can view sensitive data.
• Regular security reviews and updates to our systems.

While we take every reasonable precaution, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

7. Your Rights

You have meaningful rights regarding your personal data. In line with global privacy standards (including GDPR where applicable), you may:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Restriction: Ask us to limit how we process your information.
• Data Portability: Receive your data in a structured, commonly used format.
• Opt-Out: Unsubscribe from marketing emails at any time using the link in every email, or by contacting us directly.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites, social media platforms (LinkedIn, Instagram, YouTube, Facebook, X/Twitter), or external resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are designed for professional and corporate audiences and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a minor, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a notice on the website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

• Email: [email protected]
• Phone: +91 9674500659
• Website: www.arghyamallick.com
• Location: India & Singapore

We are committed to resolving any privacy concerns fairly and promptly.